These articles are on the topic of customer-service. The newest articles are at the top.
- Customer loyalty first requires quality customer service
- Treat customers differently
- Reduce customer service costs with a New Customer Welcome campaign
- Customer service is your loyalty safety net
- Rewrite your customer service auto-reply email
- Use a complaining customer to improve your Shopify store
- Last chance customer service
- Loyal customers who just reordered are prime candidates for high-touch customer service
- Your job isn't done when the order ships
- How a single bad customer service experience can lose a repeat customer
- Don't let weather events keep your customers out in the cold
- Taking advantage of a software mistake to increase customer loyalty
- Do you review your reviews for review purposes?
- Lousy customer segmenting from Comcast
- How to mobilize your #1 asset