These articles are on the topic of customer-defection. The newest articles are at the top.
- Use win-back campaigns to remind soon-to-defect customers
- Use win-back campaigns to recover your high-value defected customers
- Using Customer Grids to defect customer defection early
- Prevent and recover defecting customers
- Using RFM for anti-defection campaigns
- Prevent customer defection with one-off outreach
- Customer retention in Shopify is tough
- The bitterness of losing long-term customers
- Predicting customer defections with Average Latency
- Silent Defectors
- Detecting customer defection with Customer Purchase Latency
- Last chance customer service
- Using Average Latency for customer defection detection in Shopify
- Are holiday customers dormant or gone?
- Take care of loyalty problems before they turn into weeds
- Missing shipping expectations causing customer defection
- Reactivate your old customers for an easy and profitable boost
- Defection risk from product changes
- When to stop marketing to lukewarm customers
- Using product education to attract new and retain repeat customers
- How to reengage defected loyal customers in Shopify
- What 23 pounds of seed can teach you about customer reordering behavior
- Are your customers smelling the smoke and defecting?