Shopify Dispatch Issue #245 - Ecommerce customer expectations

7 tips for a stellar eCommerce customer experience

Sharon Hurley Hall shares updated research on ecommerce shoppers and their expectations when buying online. Free shipping is still the boss but various aspects of customer service are still important.

Spot odd purchasing behavior

Using the Cohort and Latency reports in Repeat Customer Insights you can better spot swings in purchasing behavior and potential defections before they happen.

My articles this week

Capability for learning

SEO problems with using JavaScript-based redirects in Shopify

Cohort Reports now include all historic customer purchasing behavior

Eric Davis

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Next: Shopify Dispatch Issue #246 - Customer pricing behavior, Search Console keywords
Previous: Shopify Dispatch Issue #244 - Shopify Reunite, Facebook Shops
Would you like a daily tip about Shopify?

Each tip includes a way to improve your store: customer analysis, analytics, customer acquisition, CRO... plus plenty of puns and amazing alliterations.