Goals
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Allow information posted to the server to be sent out to all installed Desktop programs
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Create a web panel to manage license codes for a product
At a Glance
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Web notification system for software updates
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Web messaging system for release notifications and urgent updates
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Administration panel to create and manage customer TomTom© licenses
ARS247.com is a Ruby on Rails website Advantage Route Systems uses to support their customers. I added some features to help improve the communication between Advantage Route Systems and their customers.
Details
I worked with Advantage Route Systems to add some new features to their support website.
To improve communication on their technical support website, I added RSS syndication to allow Advantage Route Systems to push documentation and software updates to their customer’s desktop programs.
An administration panel was created that allows their employees to modify a set of license codes for their products. This allowed their technical support team to resolve customer issues, without involving a system administrator
Technology Used
Status: Complete
Company: Advantage Route Systems