One-time Customer

A one-time customer, also called a new customer, is a person or business who has only purchased once from your store.

They are important because they have shown the first behavior that makes them a customer. Before that time they were a visitor, prospective customer, or lead. All customers start out as one-time customers, a few might transition to a returning customer or repeat customer.

The vast majority of ecommerce customers are one-time customers.

Eric Davis

Did all of those holiday shoppers ever come back?

Compare how your last winter customers performed over the year with the Winter Holiday report in Repeat Customer Insights.

Learn more

Topics: Glossary One time customer