Your Repeat Purchase Rate should hold steady or improve as customers place repeat orders. This shows that they are engaging with your store and products. A Repeat Purchase Rate drop-off is where there's a significant drop in your rate based on a clear behavior, usually from one order to the...
While your store's Average Order Value (AOV) is important, much of that depends on your store and unique product mix. Even with industry averages for AOV, it can vary a lot from store-to-store even in the same industry. AOV can also be very difficult to improve overall because of effort...
Repeat Customer Insights is designed to make it easy for you to find the differences between your customers so your marketing can reach them better. Much of that focus centers around growing your one-time customers into repeat customers and by keeping your repeat customers around. The best way to do...
With the holiday season over, I'm gearing up development for both JSON-LD for SEO and Repeat Customer Insights. Yesterday I launched the first major update, automatic customer segmenting. Repeat Customer Insights uses the powerful RFM segmenting algorithm but that algorithm can be complex to understand. Would you know the difference...
I've received a lot of questions about Google's structured data update from last week. Today I want to address what Errors and Warnings are and how Google treats them. (They are Capitalized like Proper Nouns because they are Important Things) Errors are problems with the data or format of the...
Over time you'll be updating, renaming, and deleting pages and products from your Shopify store. Each time you do that, you risk losing the search results and search enhancements for the previous pages. That's because Google treats each url as a unique page. So even if you're just updating an...
Meta descriptions are extremely important to SEO. They are short summarizes of the page that search engines use for ranking and directly in the search results. A well written and descriptive meta description can end up directly in the search results which lets you tailor the sales copy to convince...
Google is now showing image thumbnails for more mobile searches. Based on data collected from RankRanger, images are showing up for 44% of search results now (up from 15%). This combined with Google's mobile-index and various other updates shows that mobile search is where many of Google's improvements are focused...
Sometimes in order to grow you have to quit. That might mean quitting bad habits or replacing them with better ones. It could mean quitting something you love doing because there's something you have to do. Or if could be admitting to yourself that you just can't do it. But...
Welcome to the 4th quarter of 2018. You've made it. Soon things are going to start getting crazy. Hopefully in good ways. Ways that involve order notifications and large deposits. I'm an over-planner by nature so whenever I see a busy period coming up, I'll try to get a head...
Each tip includes a way to improve your store: customer analysis, analytics, customer acquisition, CRO... plus plenty of puns and amazing alliterations.