Recently the kiddo started school again. For me, this marks the start of the fall busy season. Much more than the changing leaves or cool weather. That's about two months of time to get any final features developed and released before the holiday crunch starts. I usually don't like to...
You need to take into account your strengths when marketing. If you're naturally a shy person, don't make PR and interviews a core strategy you use. Use writing, ads, or email marketing. Something you can do the bulk of the work without having to interact with the public. Or if...
Last week I went in for a checkup first thing in the morning. The problem is that mornings are my prime time for running and writing which meant I'd lose the most valuable 2 hour block of my day. I thought about rescheduling but this doctor had a three month...
One thing I've been noticing recently has been the attention paid to unboxing experiences (and the lack of attention). On one end is Apple where their products feel like they had a considerable amount of time and care put in to make the experience pleasant. Then on the other end...
Bundling has been a popular tactic for years as a way to increase your Average Order Value. It's gotten so big that there are entire Shopify apps dedicated to product bundling. But you don't have to go all enterprise with bundles. You could get started by just creating a single...
This last weekend we went looking at a few open houses. Not because we're interested in buying but because we wanted to see the different architectures and remodels people have done. (Many homes in this area are from the 1920s) We barely walked into the last one before the agent...
Upgrading your Shopify theme can be risky but sometimes that risk is warranted, especially if it will help conversions. One good reason to upgrade is because your theme is using too small of product images. Some people think Shopify resize product images automatically but it's actually your theme that's creating...
Repeat Customer Insights now tracks how a customer was acquired. This article will explain how it translates Shopify's data into a useful filter. First order sources Every order in Shopify includes the order's source. On some orders it's a name like pos or web but others it's just a number...
Last week some heavy thunderstorms rolled through Portland. They freaked out the kid because she heard that lightning will hit tree and knock them onto houses. We explained to her how rare that is and not to worry about it. Well... About a hour later we heard reports of lightning...
Recently Kevin Hillstrom wrote: The result is this ... our product assortment dictates customer loyalty ... not the other way around. If you sell something that a customer only "wants" 1.5 times per year, you can flail away all you like with loyalty efforts and you'll be successful and the...
Each tip includes a way to improve your store: customer analysis, analytics, customer acquisition, CRO... plus plenty of puns and amazing alliterations.