Acquisition channels influence the customer's lifetime behavior

Where you acquired a customer from can have a dramatic influence on their behavior, both in the initial purchase and all later purchases.

These acquisition channels lay down their expectations which can persist for a long time.

Anytime you begin to optimize any metric, take a look at it through the different channels (Repeat Customer Insights will compare them for you automatically). Look for higher than normal, lower, and outlier values.

Eric Davis

Figure out which sales channels send you the best customers

With the acquisition source analysis, Repeat Customer Insights can show you which sales channels are sending you the best customers.

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Topics: Customer acquisition Acquisition source

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