Acquisition channels influence the customer's lifetime behavior

Where you acquired a customer from can have a dramatic influence on their behavior, both in the initial purchase and all later purchases.

These acquisition channels lay down their expectations which can persist for a long time.

Anytime you begin to optimize any metric, take a look at it through the different channels (Repeat Customer Insights will compare them for you automatically). Look for higher than normal, lower, and outlier values.

Eric Davis

See how the month a customer orders will change their behavior

Repeat Customer Insights will automatically group your customers into cohorts based on when they first purchased. This will let you see how the date customers bought would impact their behavior.

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Topics: Customer acquisition Acquisition source